WE SHIP AROUND THE GLOBE
We ship most domestic and international packages via DHL with tracking and sign for service, as well as via our logistic centres located across the UK, EU, USA and Canada.
Estimated Shipping Rate
| Delivery Area | Standard Shipping | Express Shipping | Free Shipping (Standard) |
|---|---|---|---|
| Ireland | €3.5 / 3-5 days | €10.00 Next Day | FREE / Orders over €50.00 |
| UK | £3.50 / 7- 10 days | £17.50 1-3 days | FREE / Orders over £100.00 |
| European Union | €5.00 / 7- 14 days | €25.00 / 1-3 days | FREE / Orders over €100.00 |
| Europe (non EU) | €25.00 / 4-7 days | €50.00 / 2-3 days | FREE / Orders over €250.00 |
| USA and Canada | $6.00 / 10-14 days | $25.00 / 2-4 days | FREE / Orders over $100.00 |
| Rest of the World | Standard no available | $50.00 / 2-4 days |
*All orders shipped outside the EU may be subject to local customs fees or duties. Duty, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up.
*Free delivery applies to standard service only (excluding orders to the, see table above).
*Above shipping rate might vary due to daily currency exchange rate.
GET IT FAST
We want to ensure you are totally satisfied when shopping with us. All orders received before 3 pm GMT will be dispatched the same day. All other orders will be dispatched next business day.Saturday and Sunday's order's will be dispatched on Monday (except bank holidays)
RETURNS
If you are not completely satisfied with your purchase or if you change your mind for any reason, you may be eligible to return the item for a refund. There are a few important things to keep in mind when returning a product.* For eligible products, you have up to 14 calendar days from the time you receive your item(s) to initiate a return.
* All returns must be shipped with tracking information.
* Restocking fees: A 25% open box fee will be assessed on any opened unit (per unit). A 15% restocking fee will be assessed on closed box returns (per unit).
* Shipping costs are NOT refundable.
To return the product simply EMAIL US your order ID number. Once the return request is received an RMA number with the further instructions will be generated (This can take up to 48hrs).
REFUNDS
Your refund will be issued after we receive your item(s) at one of three Glass Polish returns centres. The way your refund is processed depends on your original payment method and it can take up to 7 business days.• Europe Return Center: Glass polish house, Ratoath Road, Hollystown, D15 E2FP, Ireland
• UK Return Center: Glass Polish Ltd, Unit 13794, Courier Point, 13 Freeland Park, Wareham Road, Poole, BH16 6FH, UK
• USA & Canada Return Center: Glass Polish Corp, Mr Mail, 7190 W Sunset Blvd #506, Los Angeles 90046 USA